Welcome to www.barescaleruler.com! To ensure that you can receive your purchased goods smoothly, please read the following shipping terms carefully:
1. Shipping range
We currently provide delivery services covering the whole of Europe, including major countries and regions. No matter where you are, we are committed to providing you with fast and reliable logistics services.
2. Order processing time
Once you complete the order and pay successfully, we will process your order within 48 hours. During peak periods or holidays, the processing time may be delayed, and we will notify you in time.
3. Logistics partner companies
We cooperate with many well-known logistics companies to ensure that the products are delivered to you quickly and safely. The main partner companies include:
DHL: Provides express delivery services worldwide and guarantees efficient international transportation.
UPS: Known for its reliable delivery network, ensuring timely delivery.
DPD: A logistics company focusing on the European market, providing fast and efficient delivery services.
Hermes: Provides flexible and economical delivery solutions to suit diverse needs.
Based on your location and choice, we will choose the most suitable logistics company for delivery.
4. Shipping costs
Shipping costs are calculated based on the shipping method you choose, the weight of your order and the destination. You will see the relevant shipping costs clearly during checkout. For certain promotions, we may offer free shipping options.
5. Delivery time
Domestic delivery: Usually delivered within 4 business days after placing the order.
International delivery: Usually delivered within 12 business days depending on the destination country (please note that some areas may be delayed).
6. Product tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package in real time on the official website of our logistics partner.
7. Return shipping
If you need to return the product, the shipping costs will be borne by the customer in accordance with our return policy (if the return is due to product quality issues, the shipping costs will be borne by us). Please make sure to use the appropriate packaging method when returning the product to ensure that the product arrives safely at our return address.
8. Customer service
If you have any problems during the shipping process, please feel free to contact our customer service team. We will be happy to help you and answer any concerns you may have.
Thank you for choosing us www.barescaleruler.com, we look forward to providing you with a great shopping experience!